Car repair is never fun to pay for but Honest-1 does it right. Honest-1's diagnostic report and receipt was formatted well and easy to read; it even included pictures of the car components that were bad with red arrows to show where the damage was. I also liked that the technician drove my vehicle around to observe the issue in real-time. The quote was competitive with other local car repair shops. The service advisor that worked with me -- Ryan Q. -- is skilled in customer service and did an excellent job "translating" the car issue and breaking down the price for me. They also did their own diagnostic report at no cost to me (I went in with a report and estimate from another shop). This location also has a Costco discount for parts, service, and labor! Honest-1 lives up to it's promise. Highly recommend!