New Brighton Auto Repair

(651) 504-3324
Mon - Fri: 7:00 AM - 5:00 PM
4

Did my 6,000 mile service here. The staff was polite and helpful and completed the work in a timely manner.

Hi Bonnie- We really appreciate your 5 star review and for trusting us with your vehicle! We’ll do our best to deliver a 5 star experience next time!

- Honest-1 Auto Care New Brighton
5

Extremely friendly service and Honest isn't just in their name. I was about to pay thousands for something that didn't need to be done and took my Jeep here for a second opinion to find I wasn't in need of the repair after all. The free loaner car is such a huge plus too. You won't go wrong with these guys!

Hi Amber- Thank you so much for the 5 star review and for supporting our small family business!

- Honest-1 Auto Care New Brighton
5

They are great. Easy to work with. Great communication.

Thank you so much for the 5 star review and for trusting us with your vehicle!

- Honest-1 Auto Care New Brighton
5

My daughter's radiator hoses blew out&her car overheated. If she hadn't been by the shop she would've broken down in rush hour traffic going the 20 mile car ride home&could have been hurt or caused an accident if not for the help from Joe&all the workers. She was in an unfamiliar area&the staff took care of her wonderfully. It was the end of their business day, yet they still helped her&had her car ready to go for her by noon the next day with a more then fair cost. As a father who was not in the state at the time, I'm very grateful how well they took care of her. I'm pleased there are good mechanics that care& took care of her. Every dad's hope in that kind of situation. The price was not only fair but better then many other service places. Very grateful dad!

Thank you! We really appreciate your kind words and for trusting us with your vehicle!

- Honest-1 Auto Care New Brighton
5

I had an emergency with my car&just happened to be right next to the auto shop. They were so friendly&helpful. They got my car in immediately & was ready so quick! Not even a day! The staff was so nice&helpful. Thank you Joe! The price was so good! I'm so glad I happened to be by there in my emergency&I won't go anywhere else now! Best prices&honest, kind staff.

Hi Katie- Thank you so much for your kind words and for supporting our small family business!

- Honest-1 Auto Care New Brighton
5

My daughter needed a auto diagnostic done for a car. They were very nice and professional. You get a text with what is good with the car and what is wrong and what needs to be done right away. They don’t pressure you to get your car fixed with them at all.

Hi Briana- We really appreciate your 5 star review and for supporting our small family business!

- Honest-1 Auto Care New Brighton
4

The $ for an oil change here has more than doubled recently. Disappointing. I know there's inflation everywhere but $ 80-90 for an oil change is ridiculous.

Hi Glenn- thank you for your 4 star review. We apologize for our recent oil change price increases. Our costs for labor and materials increase on a nearly monthly basis and at some point we have to pass those costs on to our valued customers. That being said, we stand behind our pricing and do our very best to offer the best VALUE and service in our industry!

- Honest-1 Auto Care New Brighton
1

Brought my vehicle in after it died at a stop sign and wouldn't even attempt to start back up. When the tow came they popped the hood open and a cover to some wires over my battery had popped off exposing them. He put his battery tester on and showed the battery was good but becuase of the issues I was having and the cover being moved to let the shop know that there's a good chance that there's just a connection issue and something might be loose or corroded. I will say the guy who I spoke with was very friendly and very polite, however after having a look at my vehicle told me all my wiring looks great. He also told me I had a head gasket leak and quoted me at around $3,500 to fix it(this price also included my diagnostic, oil change, and a new air filter) he told me my car was still drivable I just needed to watch my oil levels closer if I wasn't going to fix the leak. So I left and within half a mile from my home which is only a 7 minute drive from the shop my serve 4wd light comes on. So I decide to get a second opinion and have someone else take a look at my vehicle. You know what they find? 3 corroded fuses and a wire that needed to be replaced. Now my car drives great no issues. Feels like I wasted my money on a diagnostic when I told them what I wanted them to look for and they still overlooked it.

Hi Samantha- thank you for taking the time to leave us feedback. We're very sorry you didn't have a good experience with us. We stand behind all our work and recommendations with a 3 year/36k mile warranty and if we make any mistakes we will do our very best to make it right. In your case, your vehicle was towed to us because it wouldn't start and we checked and verified that the no-start condition was corrected. There were no active codes with the 4wd system. Issues with the 4wd light are not related to this but if you had brought the vehicle back to us instead of another shop we would have diagnosed that issue for you as well. Thank you again and have a great day!

- Honest-1 Auto Care New Brighton
5

They let me bring my car over the same day I called!! Within a couple hours, it was ready to go with the new battery and oil change at a reasonable price. Will definitely use them again and tell others.

Thank you so much for your kind words and 5 star review!

- Honest-1 Auto Care New Brighton
5

They let me bring my car over the same day I called!! Within a couple hours, it was ready to go with the new battery and oil change at a reasonable price. Will definitely use them again and tell others.

Thank you so much for your kind words and 5 star review!

- Honest-1 Auto Care New Brighton
Honest-1 Auto Care New Brighton is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care New Brighton (651) 888-2609 if you have any issues in accessing any area of our website.