New Brighton Auto Repair

(651) 888-2609updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

Thank you for the 5 star rating Janet!

- Honest-1 Auto Care New Brighton
5

Thank you for the 5 star rating Michael!

- Honest-1 Auto Care New Brighton
5

Thank you for the 5 star rating Tianna!

- Honest-1 Auto Care New Brighton
5

Very efficient and courteous. Work done is very satisfactory

Thank you for your kind words Bob! We appreciate you trusting us with your vehicle!

- Honest-1 Auto Care New Brighton
5

Hi Carter- thank you for the 5 star rating!

- Honest-1 Auto Care New Brighton
5

Thank you for the 5 stars and for trusting us with your vehicle Stacy!

- Honest-1 Auto Care New Brighton
4

Thank you for the 4 stars, Abdi! We'll do our best to deliver a 5 star experience next time!

- Honest-1 Auto Care New Brighton
1

At first, I thought these guys were fantastic the first time I brought my car here. My car would randomly die. They said I needed a new alternator, so I replaced that. I picked up my car and it was fine for about a day. Then it started doing the same thing again. Brought it back and they told me they put in a bad alternator and they need to replace it. Got my car back again, worked for about a day without problems. Then the problems started back up again. I brought it back for a third time. It sat there for 2 days and they told me they couldn’t get it to fail and can’t figure out what is wrong with it. Told me abunch of lies of stuff they did, but In reality they didn’t even try and brushed me off. I went and picked it up and brought it to a different repair shop and they fixed it in less then a day. DO NOT GO HERE!!

Hi Alyssa- thank you for your feedback and we sincerely apologize we didn't deliver a 5 star experience. We buy OEM quality parts which is why we offer our 3 year/36,000 mile warranty. Unfortunately problems can occur with any parts we install. Regarding your recurring intermittent problem, we had two of our ASE certified technicians troubleshoot your vehicle and they couldn't duplicate your reported problem. Unfortunately, if we can't duplicate a problem there is no valid repair we can perform- we don't just shotgun parts at problems and hope they go away. We didn't lie to you anywhere along the way and apologize if we gave the impression we were being anything less than completely honest and trustworthy. If you had brought the vehicle to us when the problem was occurring we could have correctly identified the problem and performed the appropriate repair. We'd be happy to discuss the situation in additional detail with you. Please contact Jeff at (651) 888-2609.

- Honest-1 Auto Care New Brighton
3

Service was fast and efficient. I feel the cost for an oil change was excessive—and I had a $15 off Coupon!

Hi Gwen- thank you for the feedback. I'm sure if you shop around you'll see that $55.79 for a full synthetic oil change is at the lower end of the price range. Our cost of fluids and supplies increases almost every month and we do our best to absorb the increases. Hopefully we'll see you next time you need service!

- Honest-1 Auto Care New Brighton
5

My truck wouldn't stay running. So I called AAA and they towed it to Honest-1. They diagnosed my problem and made the needed repairs. The whole process was smooth and hassle free. The warranty and discount are nice as well. Thank You, Todd Hari

Thank you for trusting us with your truck, Todd!

- Honest-1 Auto Care New Brighton
Honest-1 Auto Care New Brighton is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care New Brighton (651) 888-2609 if you have any issues in accessing any area of our website.