I had my check engine light on so i went into this place since it’s up the road from my house. I paid $136 to diagnose it (I was told 99+tax which was $113) Not sure why i paid an additional $23 but i just did it and left considering how upset i was. They wanted to charge me close to $4,000 to replace a catalytic converter and tie rod. And i know what you’re thinking.. Catalytic Converters are expensive girl…. Yes i’m aware. With that, considering almost $4,000 is how much i still owe on my car i decided to get a second and third opinion. They both quoted about 1,500. I thought that was super wild. Wondering where the other 2,500 was going to go? The people i got other opinions from said that they could replace basically the entire underpart of my car for 4,000! Wild right? After bringing my car back home and talking with a LOT of other places and other people who live in the community come to find out this is what these people do. The guy on the phone at Honest One also told me i probably couldn’t find a used car anywhere else. Leading me to believe paying this much was my only option. Manipulation at its finest? I understand they have to make a living. But over charging someone THAT much is absolutely absurd. In conclusion, if you’re a young female…do not go to this shop!
Hi Eva- We're very sorry you didn't have a good experience with us! Just to be honest about the facts, we quoted you under $2700 to replace your catalytic converter, not $4000. We know what our competitors charge and can confidently stand by our pricing- in most cases we can meet or beat any apples to apples written quote and we back our work with our 3 year/36,000 mile warranty!
- Honest-1 Auto Care New Brighton