1st time visiting this shop - Just needed an estimate on an exhaust system. Front desk employee told me the inspection took about 10-15 minutes. And then said it took him an hour & 15 minutes to complete the estimate. So why not send me on my way after inspection & just email or call me with the results. (Estimate included 3 other repairs) What a complete disregard for my time. Great clean waiting room - super fancy print out of your repairs for the vehicle but , poor customer service. Will not be back. Thanks for looking at my vehicle - I guess…….
Hi Aaron- we apologize for the miscommunication and not being more efficient! We're always happy to accommodate customers with their needs which is why we offer free loaner cars and shuttle service. Please let us know when you want to repair you exhaust system.
- Honest-1 Auto Care New Brighton